System Status: Operational
Technical Support
Resolve integration issues, debug agent behaviors, and access developer documentation.
API Documentation
Endpoints, authentication, and webhooks.
System Status
Real-time uptime and incident history.
Report a Bug
Submit critical issues to engineering.
Common Issues
Why is my agent not responding to webhooks?
Ensure your endpoint returns a 200 OK within 5 seconds. Check the 'Logs' tab in your dashboard for timeout errors.
How do I reset my API keys?
Navigate to Settings > Developer > API Keys. You can revoke and regenerate keys instantly. Remember to update your .env files.
Can I whitelist specific IP addresses?
Yes. Go to Shield Settings > Firewall to add your corporate IPs for dedicated access.
Need Advanced Engineering?
Our solutions architects are available for deep-dive debugging sessions.